top of page

FAQ

The Ins And Outs of How We Do Business

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

You can pay by cash, check or credit card. Payment is due at time of service. If you do not intend to be at home at the time of service you may choose to either leave cash or a check on the kitchen counter the morning of your house cleaning. If you choose to pay by credit card, we will keep your credit card information on file at the office and charge your card once each house cleaning is completed. For those that chose to not have a credit card on file, we will email an invoice to pay online on reciept. A $35 fee will be assessed for all returned checks. Please make checks out to the address below:

 

Specialty Cleaning Company

1700 Frederica Road, Suite 300

St.Simons Island, GA 31522

Cancellation Policy

You can cancel your scheduled cleaning at any point up to the morning of your scheduled visit. As long as you call prior to the cleaner leaving our office. In most cases if you were to call our office by 7am this will allow us plenty of time to successfully cancel your cleaning. Failure to cancel your scheduled visit will also result in a $35 service charge.

Satisfaction Guarantee

At Specialty Cleaning Company we strive for 100% satisfaction. If you are not happy with any or all of the cleaning we provide, please call or email our office within one day of your cleaning and we’ll be glad to come out and fix the problems.

bottom of page